Privacy Policy

OtterSG is committed to protecting the privacy and security of its customers' personal information. This privacy policy explains how we collect, use, disclose, and protect the personal information of our customers when they visit our website or purchase products from us. By using our website or purchasing products from us, you agree to the terms of this privacy policy.

Collection of Personal Information

We may collect the following personal information from our customers:

Name
Address
Email address
Phone number

We collect this information when a customer subscribes to our newsletter or contacts us with a question or concern. We may also collect personal information through cookies or other tracking technologies.

Use of Personal Information

We may use our customers' personal information for the following purposes:

To communicate with customers about their orders or inquiries
To send promotional emails or newsletters about our products or services
To improve our website and customer experience
To comply with legal obligations, such as tax or health regulations

Sharing of Personal Information

We may share our customers' personal information with third-party service providers who perform services on our behalf, such as payment processors, shipping companies, or marketing agencies. We require these service providers to protect the confidentiality and security of our customers' personal information and to use it only for the purposes for which we disclose it to them.

We may also share our customers' personal information if required by law, such as in response to a court order or subpoena.

Security of Personal Information

We take reasonable and appropriate measures to protect the confidentiality and security of our customers' personal information, including:

Using secure sockets layer (SSL) technology to encrypt sensitive information transmitted between our website and our customers' browsers
Limiting access to personal information to only those employees, contractors, and service providers who have a legitimate need to access it
Regularly monitoring and testing our security systems and procedures

However, no security system is completely foolproof. We cannot guarantee the absolute security of our customers' personal information.

Marketing Communications

We may send our customers promotional emails or newsletters about our products or services. Customers have the right to opt out of receiving these communications by clicking on the "unsubscribe" link in the email or contacting us at the email address provided below.

Age Restrictions

Our website is intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from minors under the age of 18. If we become aware that we have collected personal information from a minor under the age of 18, we will take steps to delete that information from our systems.

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our information practices or legal requirements. We will post the updated privacy policy on our website and notify our customers of any material changes by email or other means. The updated privacy policy will take effect on the date indicated in the notice.

If you have any questions or concerns about our privacy practices, please contact us at info@ottersg.com