Less clutter. More intelligent care.
Clinic management, powered by AI
Run records, appointments, billing, and inventory in one place - with AI-powered workflows and built-in telehealth, so your team spends less time on admin and more on patients.
Features
Everything your clinic needs, in one system
From the front desk to clinical documentation to billing - intelligent workflows that keep your whole practice running.
Clinical Workflow
Clinical documentation & records
- Structured Electronic Health Records (EHR)
- Template-based consultation notes
- AI-assisted transcription and clinical documentation
- Secure, audit-ready document storage
Treatment, prescribing & dispensing
- Digital treatment plans and prescriptions
- Medication allergy and interaction checks
- Standardised dispensary workflows
Core Practice Management
Patient management
- Comprehensive digital patient profiles
- Longitudinal records across encounters
Appointment management
- Smart scheduling and capacity management
- Real-time availability
- Automated reminders
- In-person, virtual, and follow-up visits
Operations & Intelligence
Billing, financial & revenue
- Integrated billing and invoicing
- Configurable billing rules
- Transparent financial reporting and reconciliation
Inventory & supply
- Real-time inventory tracking
- Expiry and threshold monitoring
- Predictive reordering
Telehealth & Hybrid Care
- Built-in teleconsultation
- Unified documentation across teleconsults and in-person visits
- Consistent prescribing and follow-up
- Secure patient access
Security & Scale
- Role-based access control and audit trails
- Secure, encrypted data handling and storage
- Backup & recovery; data portability
- Designed to scale across locations and practice groups
Clinical Workflow
Clinical documentation & records
- Structured Electronic Health Records (EHR)
- Template-based consultation notes
- AI-assisted transcription and clinical documentation
- Secure, audit-ready document storage
Treatment, prescribing & dispensing
- Digital treatment plans and prescriptions
- Medication allergy and interaction checks
- Standardised dispensary workflows
Core Practice Management
Patient management
- Comprehensive digital patient profiles
- Longitudinal records across encounters
Appointment management
- Smart scheduling and capacity management
- Real-time availability
- Automated reminders
- In-person, virtual, and follow-up visits
Operations & Intelligence
Billing, financial & revenue
- Integrated billing and invoicing
- Configurable billing rules
- Transparent financial reporting and reconciliation
Inventory & supply
- Real-time inventory tracking
- Expiry and threshold monitoring
- Predictive reordering
Telehealth & Hybrid Care
- Built-in teleconsultation
- Unified documentation across teleconsults and in-person visits
- Consistent prescribing and follow-up
- Secure patient access
Security & Scale
- Role-based access control and audit trails
- Secure, encrypted data handling and storage
- Backup & recovery; data portability
- Designed to scale across locations and practice groups
Powered by AI
Intelligent workflows, built in
AI tools integrated directly into your clinic system - no extra apps, no switching screens.
Stay present with patients
AI handles note-taking so clinicians stay in the consultation, not the keyboard.
Built for clinical conversations
Purpose-built to understand medical context and doctor–patient nuance.
Removes language barriers
Accurately transcribes diverse accents (and regional languages) for inclusive documentation.
Pricing
Choose the plan that fits your clinic
Start small and scale as you grow - from a single clinic to a multi-location practice group.
Essential
EHR & Core Practice Management
14-day free trial
Billed annually · save 10%
Reliable EHR and core clinical record management, with baseline practice operations and system integrations to support connected care.
Includes
- Single care location
- Up to 10 active users
- Up to 2TB data storage
- Limited AI credits per month (clinical documentation & workflow)
- Core modules: EHR, Appointments, Clinical Documentation, Treatment & Prescription, Inventory, Billing & Finance
Advanced
EHR & Extended Care Delivery
Tailored to your organisation
Scalable EHR and practice management for organisations growing their care delivery, with AI-assisted workflows and integrated telehealth.
Everything in Essential, plus
- Up to 25 active users
- Up to 10TB data storage
- Unlimited AI transcription (clinical documentation & workflow)
- Integrated teleconsultation for remote care
- Advanced analytics and custom reporting
Enterprise
Enterprise EHR for Practice Groups
Tailored to your organisation
Centralised, enterprise-grade EHR for healthcare organisations operating across multiple locations - governance, customisation, and organisation-wide oversight.
Everything in Advanced, plus
- Multiple care locations
- Unlimited users
- Unlimited data storage (fair use)
- Multi-level approvals and organisational controls
- Centralised operational & performance dashboards
- White-labeled patient portal
- Dedicated account management & enterprise support
Ready to see OtterSG for your clinic?
Start your free trial, or book a demo and we'll walk you through it.