Less clutter. More intelligent care.
Clinic management, powered by AI
Run records, appointments, billing, and inventory in one place - with AI-powered workflows and built-in telehealth, so your team spends less time on admin and more on patients.

Features
Everything your clinic needs, in one system
From the front desk to clinical documentation to billing - intelligent workflows that keep your whole practice running.
Clinical Workflow
Clinical documentation & records
- Structured Electronic Health Records (EHR)
- Template-based consultation notes
- AI-assisted transcription and clinical documentation
- Secure, audit-ready document storage
Treatment, prescribing & dispensing
- Digital treatment plans and prescriptions
- Medication allergy and interaction checks
- Standardised dispensary workflows

Core Practice Management
Patient management
- Comprehensive digital patient profiles
- Longitudinal records across encounters
Appointment management
- Smart scheduling and capacity management
- Real-time availability
- Automated reminders
- In-person, virtual, and follow-up visits

Operations & Intelligence
Billing, financial & revenue
- Integrated billing and invoicing
- Configurable billing rules
- Transparent financial reporting and reconciliation
Inventory & supply
- Real-time inventory tracking
- Expiry and threshold monitoring
- Predictive reordering

Telehealth & Hybrid Care
- Built-in teleconsultation
- Unified documentation across teleconsults and in-person visits
- Consistent prescribing and follow-up
- Secure patient access

Security & Scale
- Role-based access control and audit trails
- Secure, encrypted data handling and storage
- Backup & recovery; data portability
- Designed to scale across locations and practice groups

Clinical Workflow
Clinical documentation & records
- Structured Electronic Health Records (EHR)
- Template-based consultation notes
- AI-assisted transcription and clinical documentation
- Secure, audit-ready document storage
Treatment, prescribing & dispensing
- Digital treatment plans and prescriptions
- Medication allergy and interaction checks
- Standardised dispensary workflows

Core Practice Management
Patient management
- Comprehensive digital patient profiles
- Longitudinal records across encounters
Appointment management
- Smart scheduling and capacity management
- Real-time availability
- Automated reminders
- In-person, virtual, and follow-up visits

Operations & Intelligence
Billing, financial & revenue
- Integrated billing and invoicing
- Configurable billing rules
- Transparent financial reporting and reconciliation
Inventory & supply
- Real-time inventory tracking
- Expiry and threshold monitoring
- Predictive reordering

Telehealth & Hybrid Care
- Built-in teleconsultation
- Unified documentation across teleconsults and in-person visits
- Consistent prescribing and follow-up
- Secure patient access

Security & Scale
- Role-based access control and audit trails
- Secure, encrypted data handling and storage
- Backup & recovery; data portability
- Designed to scale across locations and practice groups

Powered by AI
Intelligent workflows, built in
AI tools integrated directly into your clinic system - no extra apps, no switching screens.



Stay present with patients
AI handles note-taking so clinicians stay in the consultation, not the keyboard.

Built for clinical conversations
Purpose-built to understand medical context and doctor–patient nuance.

Removes language barriers
Accurately transcribes diverse accents (and regional languages) for inclusive documentation.
Why clinics choose us
Built to connect health data across systems
Connected to national health systems







Security & data certified

Pricing
Where's your clinic?
We'll show you the right setup and pricing for your region - pick where your clinic is based.
Ready to see OtterSG for your clinic?
Tell us about your clinic and we'll walk you through it.